Last updated: 10 September 2026
1. About this policy
This Privacy Policy explains how GT Automation handles personal information provided through gtautomationsa.com, including information submitted through the secure website enquiry form.
2. Information we may receive
When you submit an enquiry, the website may receive the information you choose to provide, including your full name, company, email address, telephone number, enquiry type and message.
The website may also process limited technical information required for security, reliable operation and troubleshooting.
3. How information is used
Information submitted through the website may be used to:
- respond to enquiries and requests;
- understand training, consulting, support or advisory requirements;
- protect the website and enquiry process against misuse or abuse;
- maintain appropriate operational and business records; and
- meet applicable legal or regulatory obligations.
4. Website enquiry delivery
Enquiries submitted through the Contact page are processed server-side and delivered to authorised recipients configured for GT Automation website enquiries.
Internal recipient addresses are not intentionally published through the public website.
5. Cookies and sessions
The secure enquiry workflow uses a strictly necessary session cookie named gt_contact_session. This cookie supports security controls such as form-session handling and CSRF protection.
The cookie is configured with Secure, HttpOnly and SameSite protections and is not used for advertising or behavioural profiling.
At the date of this policy, GT Automation does not use advertising cookies or website analytics tracking scripts on this website.
6. Sharing and service providers
Information may be processed by service providers that support the secure operation, hosting or email delivery of the website, or where disclosure is required by applicable law.
Service providers may operate infrastructure in other jurisdictions. Appropriate care should be taken when selecting and managing those providers.
7. Retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was received, legitimate business requirements, security needs and applicable legal obligations.
8. Your information
Subject to applicable law, you may request access to or correction of personal information held about you, or raise a concern about how that information is being handled.
9. Security
GT Automation uses reasonable technical and operational measures intended to protect the website enquiry process. No internet or email system can, however, be guaranteed to be completely secure.
10. Changes to this policy
This policy may be updated when website functionality, service providers, legal requirements or information-handling practices change.
11. Contact
Privacy-related queries can be submitted through the GT Automation Contact page.